June 25th, 2008

T-Mobile Launches Wireless Phone Service

T-Mobile (Etilities Forum) announced today the release of a new wireless phone service.  

As we discussed in a prior post home users prefer to maintain a home phone for a variety of reasons.  Some of the common reasons include children in the house and the ability to reach a babysitter on the home phone, or perhaps for children to call 911 from the home, etc…

T-Mobile created a service whereby a $49.99 wireless router is placed in the house and connected to your existing phones.  The device then offers a home phone for a low $9.99 fixed fee providing unlimited nationwide calls.  Your existing number would be easily ported over to the T-Mobileplan allowing you continuity of contact.

After successful trials in Seattle and Dallas, T-Mobile claims that 97% of those who tried the service dropped their primary home phone carriers.  After this initial success, T-Mobile is launching the service nationwide July 2nd.

For more details see T-Mobile’s press release.

©2008-2009, Gallop Services, Inc. All rights reserved.

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June 14th, 2008

What is a Service for Gallop?

What makes Gallop so different in their philosophy is our focus on services.  

After all, there are so many other sites that focus on evaluating products and giving you the best choice for technology products, yet no outfit to date focuses purely on services.  Gallop aims to bring true services to the homes of every consumer in the world.
The world of tomorrow will not worry about products.  It will not worry about a software license, or the cost of a 400Gb hard drive, or the speed of your CPU.  The world of tomorrow will only worry about how much bandwidth you use, or how much of a CPU you use in a given time period.  The world of tomorrow truly will be focused on a Service and that is where Gallop Services is.  
This forward-looking outlook is what makes Gallop Services so unique.  It is our focus on bringing the future to every user, big or small which allows us to build a board community of individuals and leverage its power to drive enhanced services or lower costs for you.  
Of course, Gallop Services can bring you value today by offering relevant data and information about your technology services, but the best value that we bring is a foot towards the future.  Our passion is Information Technology and it is focused on where IT will be 1, 2, 5, and 10 years from now and how to unleash it and bring it right into every house, office and mobile device in the world.  

©2008-2009, Gallop Services, Inc. All rights reserved.

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June 6th, 2008

Time Warner In The News Again

Time Warner Cable seems to be making the news lately.  A New York Times article today announced that the “City of Los Angeles Sues Time Warner Cable” poor customer service.  Though the consumer community in the general Los Angeles area has been generally dissatisfied with customer support, the city took action accusing the cable company of “unlawful, unfair and fraudulent business acts and practices and deceptive advertising” bringing general cheers across the existing customer base hoping to see changes.    

©2008-2009, Gallop Services, Inc. All rights reserved.

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June 3rd, 2008

So Much for On-Demand

The rest of the IT industry, from entertainment brought to the home, or IT infrastructures brought to large corporations focus on “on-demand” services, a term coined not so long ago by IBM.  ”On-Demand” often refers to the pay-per-use concept which is applied to utilities such as electricity, water, gas, whereby you pay what you use, no more, no less.

At home, things such as pay-per-view, online movie rentals, and others are considered on-demand items.  The concept of on-demand has been difficult for many companies to implement due to the additional burden placed on the provider to plan appropriately over large quantities of users.  So instead of planning appropriately, many providers, particularly in the cell phone industry use the overage system whereby the onus is on the individual consumer to select an plan that they will use and any minute above the basic plan and the rates are exponentially expensive.

Time Warner Cable’s origins are primarily in the entertainment industry so one would assume that they would understand the concept of on-demand, the idea that the client pays for the entertainment they receive.   When the company announced that its Time Warner Cable business was implement “metering”, most of us thought that it would support a pay per use concept beneficial to end users.  Instead, the details revealed something quite different.
According to the Associated Press, Time Warner Cable is starting trials with metering the internet use of its customers.  Customers will have choices between services starting at 768Kb per second with a max of 5 Gigabit per month and topping at 15Mb per second with a max of 40 Gigabit per month.  Once the plan is selected, the users will be charged for any overage in addition to their allowance.
Keep in mind that a movie downloaded from the internet can start at 1.5Gb all the way to 7 or 8 for High-Definition movies.  With this plan, even a heavy user would be limited in terms of gaming, movies, streaming audio, and many other features that the internet today brings into the home.
With this restriction, we strongly recommend users and customers of Time Warner Cable evaluate their plan carefully.  If you are a user that may require more than their maximum, options should be evaluated with diligence.

©2008-2009, Gallop Services, Inc. All rights reserved.

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